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Plans and what they include

Every feature and the plan it's on, team sizes and prices, the free trial, and what happens if you move to a lower plan.

ArtworkDesk has three plans. Every plan includes unlimited orders, mockups, quotes and customers. Pro adds the tools for a busier workshop, and Business adds more than one site or department, the API and white labelling.

Plan Price Team members
Starter £39 a month + VAT Up to 3
Pro £79 a month + VAT Up to 10
Business £149 a month + VAT Unlimited

Pending invitations count towards your team size. To choose or change your plan, see Plans, billing and cancelling.

The free trial

New accounts get 14 days free with everything in the Pro plan, including a team of up to 10. You don't need a card to start.

White labelling, the API and more than one site or department are Business features, so they aren't in the trial.

Orders and artwork

Feature Plans
Orders, job numbers, statuses and the order page All plans
Asking customers for their design and their uploads All plans
Mockups and approvals, including customers drawing on the mockup All plans
The Design approvals page All plans
Customer pages: order progress, mockups and quotes All plans
Repeat orders, job sheets and packing slips All plans
Custom fields All plans
Tasks All plans
Repeats: tasks, quotes and orders made for you on a schedule Pro and Business
Artwork checks: how big a design prints, its colours, and warnings about low resolution and missing fonts when it arrives Pro and Business
Reorders from customers: they ask to order something again from their order page Pro and Business

Production and dispatch

Feature Plans
The production board with your own stages All plans
More than one site or department Business
Production calendar and daily capacity Pro and Business
Scanning job sheets and the scan station Pro and Business
Stock and purchase orders Pro and Business
Dispatching orders and dispatch emails with tracking All plans
Royal Mail Click & Drop Pro and Business

Quotes, prices and customers

Feature Plans
Quotes and accepting and approving them All plans
Price books and price lists for customers All plans
Quote requests from your website Pro and Business
Xero and QuickBooks draft invoices Pro and Business
Products, with templates and files for customers to download All plans
Customers, with several premises and finding an address from a postcode All plans
Customer files All plans

Website orders and other systems

Feature Plans
Orders from Shopify and WooCommerce Pro and Business
Importing Etsy orders Pro and Business
Importing orders from any other shop with a spreadsheet All plans
API and webhooks, including Zapier and Make Business

Team and account

Feature Plans
The built-in roles: Owner, Admin, Sales and design, Production All plans
Your own roles Pro and Business
Two-step sign-in, and requiring it for everyone All plans
History of changes All plans
Notifications and browser alerts All plans
Dark mode All plans
Reports Pro and Business
Importing and exporting with spreadsheets All plans. Importing stock counts needs Pro or Business.

Your brand

Feature Plans
Your logo, colour and business details on everything customers see All plans
Sending emails from your own domain All plans
Your own email wording Pro and Business
Your own domain, such as orders.yourbusiness.co.uk All plans, for a one-off fee
White labelling: your brand only, with no ArtworkDesk name or logo Business

Support

Feature Plans
Priority email support Pro and Business
Help setting up your account Business

Pages that aren't on your plan

You can still open them. Instead of the page, you see what the feature does, which plan it's part of and the plan you're on. The Owner gets a See plans button. In the sidebar, Stock and Reports show the plan they need, such as Pro.

Moving to a lower plan

Nothing is deleted. Everything you've made is kept, and comes back if you move up again. Until then:

  • Extra sites and departments keep working. You can rename them and change their stages, but you can't add more.
  • Your own roles keep working, and you can still give them to people, but you can't add, change or delete them.
  • Everyone on your team stays, but you can't invite anyone while you have more people than the new plan allows.
  • New orders from Shopify and WooCommerce aren't added.
  • Repeats stop making tasks, quotes and orders.
  • The quote form on your website stops working.
  • Customers can no longer ask to order again from their order page.
  • Your emails go back to the standard wording.
  • Click & Drop, Xero and QuickBooks buttons go from orders and quotes, and nothing is sent automatically.
  • API keys stop working and webhooks stop sending.
  • Leaving the Business plan brings the ArtworkDesk branding back. Your own domain keeps working on any plan.

Still need help? Email [email protected] with your business's address and what you were trying to do.