All help topics
Artwork and mockups
The Design approvals page
One list of every product line still in design, so nothing gets forgotten.
Click Design approvals in the sidebar. The number next to it is how many lines need a mockup from you.

There are three tabs:
| Tab | What's in it |
|---|---|
| Mockups to make | Lines with artwork ready, and lines where the customer asked for changes. Changes come first, with the customer's comment, then the longest waiting. |
| With the customer | Mockups sent and waiting for an answer, showing which version, when it was sent, and whether the customer has opened it. Click Remind to chase. |
| Waiting for artwork | Lines where you're waiting for the customer's design, showing when you asked, or Not asked yet in magenta. |
Click a line to open it on its order.
Still need help? Email [email protected] with your business's address and what you were trying to do.